Terms of Service
Contents
1. Terms 2. Use License 3. Disclaimer 4. Limitations 5. Accuracy of materials 6. Links and Content 7. Cost of Service 8. Refunds 9. Affiliation 10. Referrals 11. Misconduct 12. Rights, Ownership & Data 13. Compliance 14. Settlement of Disputes and Jurisdiction 15. Indemnification 16. Modifications 17. Termination 18. Governing Law The entity providing the Service is Daonics OÜ (https://siza.email or https://siza-ai.com).
1. Terms
By accessing the website or email addresses at https://siza.email or https://siza-ai.com ("SIZA"), you
are agreeing to be bound by these Terms of Service, all applicable laws and regulations, and agree that
you are responsible for compliance with any applicable local laws. If you do not agree with any of these
terms, you are prohibited from using or accessing this site. The materials contained in this website are
protected by applicable copyright and trademark law.
By making payment for SIZA or using SIZA, you agree to these Terms of Service on behalf of yourself and
all others who use SIZA under your account or email address.
We occasionally will update our Terms of Service. Please periodically check our website's Terms of
Service page to learn of any changes to our Terms of Service. By continuing to use this website and our
associated email addresses you agree to these terms.
Definitions:
"Users" are users who use the SIZA website or email addresses.
"Content" includes videos, audio (for example music and other sounds), graphics, photos, text (such as
articles, posts, comments, alerts and scripts), branding (including trade names, trademarks, service
marks, or logos), interactive features, software, metrics, emails and other materials provided to Users.
"Service" or "Services" are the collective set of software logic, emails, processing tools, interfaces
and/or additional services as may be provided by SIZA to Users.
"Materials" is the Content, software or Services provided by SIZA.
"Token" or "Tokens" are the units used to cover the cost of each request to use the Service.
"Tokenpack" are the Tokens grouped together and credited to a User's account from any individual
payment.
"Valid Tokens" means Tokens which have not yet expired.
"Unused Tokens" are the Tokens which have not been deducted from a Tokenpack to use the Service.
"TOS" means these Terms of Service.
"Agreement" is the agreement between SIZA and Users for the provision of the Services to Users,
including these TOS and all schedules, addenda, and other documents incorporated therein by reference,
as may be amended and supplemented from time to time.
"We", "Us", "Our" means SIZA.
2. Use License
Permission is granted to temporarily download one copy of the materials (Services, Content or software)
on SIZA's website for personal, non-commercial transitory viewing only. This is the grant of a license,
not a transfer of title, and under this license you may not:
• modify or copy the materials;
• use the materials for any commercial purpose, or for any public display (commercial or
non-commercial);
• attempt to decompile or reverse engineer any software contained on SIZA's website;
• remove any copyright or other proprietary notations from the materials; or
• transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be
terminated by SIZA at any time. Upon terminating your viewing of these materials or upon the termination
of this license, you must destroy any downloaded materials in your possession whether in electronic or
printed format.
3. Disclaimer
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE FULLEST EXTENT OF LAW, YOUR USE OF THE SERVICES AND
MATERIALS IS ENTIRELY AT YOUR OWN RISK. CHANGES ARE PERIODICALLY MADE TO THE SERVICES AND MAY BE MADE AT
ANY TIME WITHOUT NOTICE TO YOU. THE MATERIALS ON SIZA'S WEBSITE ARE PROVIDED ON AN 'AS IS' BASIS. SIZA
MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES
INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. WE MAKE
NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE
CONTENT MADE AVAILABLE THROUGH THE SERVICES, OR THE TEXT, GRAPHICS OR LINKS.
WE DO NOT WARRANT THAT THE SERVICES WILL OPERATE ERROR-FREE OR THAT THE SERVICES ARE FREE OF COMPUTER
VIRUSES AND OTHER HARMFUL MALWARE. IF YOUR USE OF THE SERVICES RESULTS IN THE NEED FOR SERVICING OR
REPLACING EQUIPMENT OR DATA, WE SHALL NOT BE RESPONSIBLE FOR THOSE ECONOMIC COSTS.
4. Limitations
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR OTHERWISE), ARISING OUT
OF THE USE OR INABILITY TO USE THE MATERIALS ON SIZA'S WEBSITE/S OR EMAILED CONTENT, EVEN IF SIZA OR A
DAONICS OÜ AUTHORIZED REPRESENTATIVE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH
DAMAGE, SHALL SIZA BE LIABLE TO YOU OR ANY THIRD PARTY FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST SALES OR BUSINESS, LOST DATA
OR DATA BREACH, OR (B) FOR ANY DIRECT DAMAGES, COSTS, LOSSES OR LIABILITIES (INCLUDING ATTORNEYS' FEES)
IN EXCESS OF THE FEES ACTUALLY PAID BY YOU IN THE TWO (2) MONTHS PRECEDING THE EVENT GIVING RISE TO YOUR
CLAIM OR, IF NO FEES APPLY, ONE HUNDRED (€100) EUROS. THE PROVISIONS OF THIS SECTION ALLOCATE THE RISKS
UNDER THIS AGREEMENT BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THESE LIMITATIONS IN
DETERMINING WHETHER TO ENTER INTO THIS AGREEMENT.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for
incidental or consequential damages, which means that some of the above limitations may not apply to
you. IN THESE JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
From time to time our website maybe unavailable due to unforeseen circumstances. We monitor our servers
and try to maintain a 99.9% uptime at all costs.
Sometimes there may be bugs on our platform, we can't guarantee that there will never be issues. If you
do come across any please do notify us so we can rectify it.
5. Accuracy of materials
The materials appearing on SIZA's website, or emails, could include technical, typographical, or
photographic errors. SIZA does not warrant that any of the materials on its website are accurate,
complete or current. SIZA may make changes to the materials contained on its website, or emails, at any
time without notice. However SIZA does not make any commitment to update the materials.
6. Links and Content
SIZA has not reviewed all of the sites and Content linked to its website and emails and is not
responsible for the contents of any such linked site or Content. The inclusion of any link or Content
does not imply endorsement by SIZA of the site. Use of any such linked website or Content is at the
User's own risk.
7. Cost of Service
You will be presented with information about relevant costs before purchase confirmation on the SIZA and
Stripe website (stripe.com).
7.1 Authorization
You authorize SIZA and Stripe to send instructions to the financial institution that issued your card to
take payments from your card account in accordance with this Agreement.
7.2 Free Trial
In some cases you may receive a special link which gives you access to a free trial for some add-on
services.
During this period you will not be billed any service fees (including add-ons). When your free trial
ends, your payment method on file will be charged for the amount of your plan plus any other add-ons you
have opted in for.
You are still subject to transaction fees (see below "Transaction Fees") during the free trial period.
7.3 Tokens
Tokens are required to use the Service. Tokens are sold on a prepaid, pay-as-you-use basis. To properly
fulfill our Service each request requires a number of tokens, calculated at one token per word in the
User's email sent to the Service. Tokens may only be redeemed on the Service, have no cash value, are
non-transferrable and non-refundable. All Tokens are valid for a limited time of at least three months
or as described on the Pricing page on SIZA's website.
7.4 Service Fees & Billing Cycle
Our Services operate on a pay-as-you-use, prepaid, Token based fee system. Transactions are once-off
charges which are initiated by the User.
SIZA may make changes to the Service fee at any time without notice.
7.5 Transaction Fees
Stripe charges transaction fees as stipulated on their website at https://stripe.com/pricing
7.6 Add-ons
In some cases you may choose to add an add-on feature to your account which incurs an additional cost.
You will be made clear what those amounts are before confirming your selection.
8. Refunds
A full refund is given on a Tokenpack if the Tokenpack satisfies all of the following:
• 1. Tokenpack has not been used.
• 2. Tokenpack is valid (i.e. not expired).
• 3. The refund is requested within 7 days from the time of the purchase of the Tokenpack.
A partial refund (incurring a 10% administrative fee) is given on a Tokenpack if the Tokenpack
satisfies all of the following:
• 1. Tokenpack has not been used.
• 2. Tokenpack is valid (i.e. not expired).
• 3. The refund is requested after 7 days from the time of the purchase of the Tokenpack.
A partial refund (incurring a 30% administrative fee) is given only on the Tokenpack's remaining
Tokens (i.e.unused Tokens in the Tokenpack) if the Tokenpack satisfies all of the following:
• 1. Tokenpack has been used.
• 2. Tokenpack is valid (i.e. not expired).
• 3. Tokenpack has a minimum remaining Token balance of 2500 (two thousand five hundred)
Tokens.
A Tokenpack is non-refundable in all other cases.
Bonus tokens and promotional Tokenpacks are non-refundable.
Stripe processing fees, transaction fees and application fees are non-refundable in all cases.
Any refund must be requested 24 (twenty four) hours before expiry of the Tokenpack to be successfully
processed.
Refunds can be requested through your transaction history. A link or button will be displayed if a
Tokenpack is eligible for a refund.
We reserve the right to ban a User if more than two refunds are requested in a rolling twelve month
period.
9. Affiliation
SIZA is not affiliated with any of the Users running on our platform.
SIZA will not be responsible for the delivery of any products or services sold (contained) in any of the
emails delivered by SIZA.
10. Referrals
Users receive a limited number of referral codes to share with friends in order to receive free Tokens.
After the User's friend successfully completes the referral process, which may be subject to fraud and
abuse checks, the Tokens will be credited to the User's account.
Sharing is done via the WhatsApp messenger app.
Referral codes can only be redeemed once.
11. Misconduct
SIZA withholds the right to suspend any Users using our platform inappropriately if we deem so with
written notice.
All Users must only use assets, Content and materials that they own the rights to. Copyright
infringement will not be tolerated.
12. Rights, Ownership & Data
All data that is processed by SIZA is stored in accordance with our privacy policy. SIZA takes privacy
and security seriously. SIZA may analyse anonymized data and has full rights to all data processed on
SIZA's servers on behalf of Users. We reserve the right to publish testimonials and User stories using
non-personally identifiable information about the business (such as business name, logo) and
non-performance based metrics for promotional purposes. Users using SIZA have the rights to their own
data and the responsibility for its correctness is their own. Users also have the right to request
removal of any testimonials in accordance with the compliance standards outlined below.
If you choose to import assets, material or Content, you must not submit any content that does not
comply with this agreement or the law. For example, the Content you submit must not include third-party
intellectual property (such as copyrighted material) unless you have permission from that party or are
otherwise legally entitled to do so. You are legally responsible for the Content you submit to our
Services. We may use automated systems that analyze your content to help detect infringement and abuse,
such as spam, malware, and illegal content.
12.1 Rights you Grant
You retain all of your ownership rights in your Content. However, we do require you to grant certain
rights to SIZA and other users of our Services, as described below.
12.2 Licence to SIZA
By providing Content to our Services, you grant SIZA a worldwide, non-exclusive, royalty-free,
transferable, sublicensable licence to use that Content (including to reproduce, distribute, modify,
display and perform it) for the purpose of operating, promoting, growing and improving the Service.
12.3 Licence to Customers
You also grant Customers a worldwide, non-exclusive, royalty-free licence to access your Content through
our Services.
12.4 Duration of Licence
The licences granted by you continue until the Content is permitted to be removed as described below.
Once removed, the licences will terminate, except where the operation of our Service, use of Content
permitted before your removal, or the law requires otherwise. For example, removal of Content by you
does not require us to: (a) recall Content that is being used by Customers within any limited offline
viewing functionality of the Service; or (b) delete copies we reasonably need to keep for legal
purposes.
Legitimate Content is permitted to be deleted, not sooner than thirty (30) days, after Customers have
been notified that the purchased Content is scheduled for deletion and will no longer be accessible.
13. Compliance
Users must ensure they are compliant with all relevant laws, including but not limited to GDPR based on
their own territory.
13.1 GDPR
SIZA will maintain compliance for its own activities. Users must fulfill all data requests from EU
Customers in a timely fashion and forward their requests to SIZA if necessary for processing.
14. Settlement of Disputes and Jurisdiction
The parties agree to take all steps necessary to reach an amicable agreement to any dispute or claim
arising in relation to the validity, interpretation or fulfillment of the Agreement and these TOS. If a
dispute cannot be settled amicably within thirty (30) days from the date on which either party has
provided written notice of the dispute, then the parties will be bound by the dispute resolution
procedure set out in the remainder of this clause.
Any disputes arising out of or in connection with the Agreement and these TOS, including any question
regarding its existence, validity or termination, shall be referred to and finally resolved by
arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with
the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time
being in force, which rules are deemed to be incorporated by reference in this clause.
The seat of the arbitration shall be Singapore and will be in the English language.
The Tribunal shall consist of one (1) or three (3) arbitrator/s appointed in accordance with SIAC Rules.
In respect of any court proceedings in Singapore commenced under the International Arbitration Act 1994
in relation to the arbitration, the parties agree (a) to commence such proceedings before the Singapore
International Commercial Court ("the SICC"); and (b) in any event, that such proceedings shall be heard
and adjudicated by the SICC.
The decision by the arbitral tribunal will be final and binding on the parties and its execution may be
presented in any court of competent jurisdiction, including any court with jurisdiction over any party
or its property. No party to the Agreement will challenge the decision or jurisdiction of the arbitral
tribunal, nor the venue provisions as provided herein. Notwithstanding the foregoing, this Article 13 is
without prejudice to a party's right to seek interim relief, including provisional or injunctive relief,
through the competent courts to protect its rights and interests before, during, or after the
arbitration.
15. Indemnification
You agree to indemnify and hold harmless SIZA and Daonics OÜ and its officers, directors, employees,
agents and affiliates (each, an "Indemnified Party"), from and against any losses, claims, actions,
costs, damages, penalties, fines and expenses, including without limitation attorneys' or arbitration
fees and expenses, that may be incurred by an Indemnified Party arising out of, relating to or resulting
from (a) your User Content; (b) your misuse of the Services; (c) your violation of these TOS or any of
our policies; or (d) your violation of any applicable laws, rules or regulations through or related to
the use of the Services. In the event of any claim, allegation, suit or proceeding alleging any matter
potentially covered by the agreements in this section, you agree to pay for the defense of the
Indemnified Party, including reasonable costs and attorneys' (or other professional) fees incurred by
the Indemnified Party. We reserve the right, at our own cost, to assume the exclusive defense and
control of any matter otherwise subject to indemnification by you, in which event you will fully
cooperate with us in asserting any available defenses. This provision does not require you to indemnify
any Indemnified Party for any unconscionable commercial practice by such party, or for such party's
negligence, fraud, deception, false promise, misrepresentation or concealment, suppression or omission
of any material fact in connection with the Services. You agree that the provisions in this section will
survive any termination of your account, these TOS, or your access to the Services.
16. Modifications
SIZA may, in our discretion, change the TOS and all elements of them and any aspect of the Service,
without notice to you. If any change to the TOS is found invalid, void, or for any reason unenforceable,
that change is severable and does not affect the validity and enforceability of any remaining changes
and the remainder of the TOS. Your continued use of the Service after we change the TOS constitutes your
acceptance of the changes. If you do not agree to any changes, you must not use the Service.
17. Termination by Us
Our business may change over time and we reserve the right to cancel the Service in whole or in part,
and to terminate your use of the Service at our discretion without notice. If we do so, we will give you
a prorated refund based on the number Valid and Unused Tokens remaining in your account unless we
terminate your membership for conduct that we determine, in our discretion, violates the TOS, violates
any applicable law, involves fraud or misuse of the Service, or is harmful to our interests or another
User. Our failure to insist upon or enforce your strict compliance with the TOS will not constitute a
waiver of any of our rights.
18. Governing Law
These TOS are governed by and construed in accordance with the laws of Estonia.
These TOS are effective as of 6 June 2025.